Health Care Interpreter (HCI) Program

If you have any questions regarding HCI Program and would prefer to meet with a staff member in-person, please see the information below.

WALK-IN: the 1^st Wed. of the month from 12 PM- 4 PM at 421 SW Oak St. Suite 750. Portland, OR 97204. You can also have all your HCI questions answered by calling 971-673-3378 or 971-219-9987 or by emailing HCI.program@odhsoha.oregon.gov.

Health Care Interpreter Program

The updated rules will go into effect on July 1, 2022 and can be viewed now in the May edition of the Oregon Bulletin.

• Permanent Administrative Rules for HCI Program
  
• Sight Translation Report_.pdf
• Online Scheduling Portal Report_.pdf
  

Everyone has a right to know about and use Oregon Health Authority (OHA) programs and services. OHA provides free help. For assistance, contact the Health Care Interpreter Program at HCI.Program@odhsoha.oregon.gov or by phone at (971)673-3378 at least 48 hours before a meeting.

• Sign language and spoke language interpreters
• Written materials in other languages
  
• Braille
• Large print
• Audio and other formats
  

The Purpose of the Health Care Interpreter (HCI) programs

• Help HCIs in Oregon become trained and qualified or certified to meet current requirements;
• Diversify the health care workforce in Oregon;
• Provide high-quality health care interpretation to Oregon's growing diverse populations; and
• Promote health equity.
  

Who are HCIs?

HCIs are bilingual individuals who help people in their communities by providing high quality health care interpretation at in person medical appointments or over the phone.

Becoming a Qualified or Certified HCI

Learn more about becoming a qualified or certified HCI

Renew your Qualified or Certified Qualification

Renewing your Qualified or Certified Letter

Helpful Links
See if you or someone you would like to hire is on the list of registered HCIs

Interested in taking a health care interpreter course or a language proficiency test?

Are you interested in finding out how to have your training program approved by OHA-OEI?

Additional Resources

• HCI Resources, Events, Policy, and Laws
• HCI Council and Committees
• Limited English Proficiency Requirements Memo

If you need assistance or have HCI application/program related questions, please send an email to HCI.program@odhsoha.oregon.gov or call (971)673-3378 and we will respond to your message as soon as we are able, thank you.