Thank you for your interest in Patient-Centered Primary Care Home recognition and your commitment to better health and better care at lower costs for all Oregonians.
Any health care practice that provides comprehensive primary care and meets the key standards can become a recognized Patient-Centered Primary Care Home, including:
- Physical health providers
- Behavioral, addictions and mental health care providers with integrated primary care services
- Solo practitioners
- Group practices
- Community mental health centers with integrated primary care services
- Rural health clinics
- Federally qualified health centers
- School-based health centers
Steps to Apply
- Review the PCPCH Recognition Criteria - Read the PCPCH 2017 Recognition Criteria Technical Specifications and Reporting Guide (TA Guide; revised 2018) which details the standards and requirements for each measure. A clinic that submits an application after January 1, 2017, must meet the 2017 PCPCH recognition criteria.
- Complete the 2017 Self-assessment Tool - The PCPCH 2017 Recognition Standards Self-assessment Tool can help you determine which standards your clinic meets and help you estimate your clinic's tier level before filling out the application. This tool is not required, but many find it useful.
- Set up an Account - Before you apply for recognition, PCPCH program staff must set up an account for your clinic in the web-based PCPCH application system. Send an email to PCPCH@dhsoha.state.or.us with "Account Set-Up" in the subject line. Please include the following information in the email: Organization name (if differs from clinic name), organization address, organization contact person including phone number and email, clinic name, clinic address, and clinic contact person including phone number and email. You will receive a response with a user name and password in 1-3 business days.
- Apply for Recognition - With the user name and password provided by PCPCH program staff, log into the PCPCH Application System and complete and submit an application. Each clinic must submit a separate application, even if multiple clinics from the same organization are applying for recognition. After your application is submitted with all required data, the Oregon Health Authority will review the application and notify you of the results in writing within 60 days. As your clinic prepares to submit a PCPCH application, it is strongly recommended you prepare a binder of documentation to support the application attestation. A documentation binder will be required for each clinic selected for a site visit (see below).
- Stay Informed - PCPCH program updates and other relevant information about your clinic’s recognition is communicated by email. Please visit www.govdelivery.com to sign up to receive PCPCH program updates.
We are here to help. Please contact the PCPCH program team at PCPCH@dhsoha.state.or.us or 503-373-7768 if you have any questions about the application process or the recognition standards.
PCPCH recognized clinics are randomly selected for a verification site visit from the Oregon Health Authority. The PCPCH Recognition Criteria Technical Specifications and Reporting Guide (TA Guide) explains what documentation the clinic must have to support its attestation. The TA Guide also describes how clinics should collect and calculate any required data. A documentation binder will be required for each clinic selected for a site visit. If your clinic is chosen for a verification site visit, we will contact you at least 30 days prior to the intended site visit date and work with you as your clinic prepares for the visit.
For more information, see these site visit resources
To help recognized primary care homes spread the word about their commitment to patient-centered care, a brochure is available to distribute in waiting rooms and clinic offices.
The tri-fold patient brochure has customizable features that allow each clinic to include their clinic name, contact info, hours and more.