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Resources and Technical Assistance

Resources for 2017 PCPCH Recognition Standards

All practices applying or re-applying for PCPCH recognition before January of 2021 do so under the 2017 PCPCH recognition standards. Many resources are available to assist you and your practice in understanding this model:

Resources for 2020 PCPCH Recognition Standards

Beginning in January of 2021, all practices applying or re-apply for PCPCH recognition will do so under the 2020 PCPCH recognition standards. The resources below can help you and your practice prepare:

Extra Guidance

The documents below contain additional guidance on some of the measures that have been revised or added to the 2020 PCPCH recognition standards:

Helpful Webinars:

In this webinar, PCPCH Program Manager Amy Harris provides an overview of the 2020 PCPCH Recognition Criteria including revisions to the 2017 iteration of the model, important dates and deadlines, COVID-19 considerations, and technical assistance opportunities.  

Watch webinar recording (from September 15, 2020)
In this webinar, PCPCH Improvement and Verification Specialists provide guidance and technical assistance for practices attesting to Standard 1.A under the 2020 PCPCH Recognition Criteria.

Watch webinar recording (from September 28, 2020)
In this webinar, PCPCH Improvement and Verification Specialists provide guidance and technical assistance for practices attesting to Standard 1.G under the 2020 PCPCH Recognition Criteria.

Watch webinar recording (from October 12, 2020)

In this webinar, PCPCH Verification & Improvement Specialists provide guidance and technical assistance for practices attesting to Standard 2.A under the 2020 PCPCH Recognition Criteria.

Watch webinar recording (from October 26, 2020)

In this webinar, PCPCH Improvement and Verification Specialists provide guidance and technical assistance for practices attesting to Standard 2.E under the 2020 PCPCH Recognition Criteria.

Watch webinar recording (from October 26, 2020)

In this webinar, PCPCH Verification & Improvement Specialists provide guidance and technical assistance for practices attesting to Standard 3.C under the 2020 PCPCH Recognition Criteria.

Watch webinar recording (from November 23, 2020)

For additional questions about Standard 3.C, please join our live question & answer zoom call on December 4th, from 11am - 12pm:
Meeting ID: 160 990 2361
Passcode: 578549

Patient-Centered Primary Care Home Program Team

Practice enhancement specialists and clinical transformation consultants are available to provide support and technical assistance to clinics implementing the PCPCH model. See the Verification Site Visit section for additional information.

PCPCH program staff are available to answer questions about the PCPCH criteria prior to you applying for PCPCH recognition and provide guidance during the application process.

Please email PCPCH@dhsoha.state.or.us if you need assistance.

The Patient-Centered Primary Care Institute

The Patient-Centered Primary Care Institute (PCPCI) supports recognized PCPCHs by sharing best practices in robust learning collaboratives, webinars and full-day seminars. Online learning modules for the PCPCH Program 2017 Recognition Standards and downloadable tools can be accessed on PCPCI’s website.

Clinic Brochure

To help recognized primary care homes spread the word about their commitment to patient-centered care, a brochure is available to distribute in waiting rooms and clinic offices. This tri-fold patient brochure has customizable features that allow each clinic to include their clinic name, contact info, hours and more.

Transformation Center Resources

Technical assistance resources are available for clinicians and clinic staff working to improve patient care, health outcomes, clinic workflows and staff vitality. Topics include adolescent well-care visits, effective contraceptive use, colorectal cancer screening, controlling high blood pressure, tobacco cessation and more. See clinic resources available.

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