Resources for the 2020 PCPCH Recognition Standards
Beginning in January of 2021, all practices applying or re-apply for PCPCH recognition do so under the 2020 PCPCH recognition standards. The resources below can help you and your practice prepare:
documents below contain additional guidance on some of the measures
that have been revised or added to the 2020 PCPCH recognition standards:
Overview of 2020 PCPCH Recognition Criteria
In this webinar, PCPCH Program Manager Amy Harris provides an overview of the 2020 PCPCH Recognition Criteria including revisions to the 2017 iteration of the model, important dates and deadlines, COVID-19 considerations, and technical assistance opportunities.
Standard 6.C - Experience of Care
webinar, PCPCH Verification and Improvement Specialists provide guidance and technical
assistance for practices attesting to Standard 6.C under the 2020 PCPCH
Watch webinar recording (please ignore title page which says "Standard 1.G - Alternative Access") from March 1st, 2021
For additional questions about Standard 6.C, please join our live question & answer zoom call on March 5th, from 11am - 12pm:
Meeting ID: 160 990 2361
Resources for the 2017 PCPCH Recognition Standards
Any practice whose most recent attestation was submitted before January 1, 2021 is being held to the 2017 PCPCH recognition standards. The resources below are available to assist you and your practice in understanding this version of the model in the event that your clinic is selected for a site visit under this criteria:
Patient-Centered Primary Care Home Program Team
Practice enhancement specialists and clinical transformation consultants are available to provide support and technical assistance to clinics implementing the PCPCH model. See the Verification Site Visit section for additional information.
PCPCH program staff are available to answer questions about the PCPCH criteria prior to you applying for PCPCH recognition and provide guidance during the application process.
Please email PCPCH@dhsoha.state.or.us if you need assistance.
The Patient-Centered Primary Care Institute
The Patient-Centered Primary Care Institute (PCPCI) supports recognized PCPCHs by sharing best practices in robust learning collaboratives, webinars and full-day seminars. These downloadable tools can be accessed on
To help recognized primary care homes spread the word about their commitment to patient-centered care, a brochure is available to distribute in waiting rooms and clinic offices. This tri-fold patient brochure has customizable features that allow each clinic to include their clinic name, contact info, hours and more.
Transformation Center Resources
Technical assistance resources are available for clinicians and clinic staff working to improve patient care, health outcomes, clinic workflows and staff vitality. Topics include adolescent well-care visits, effective contraceptive use, colorectal cancer screening, controlling high blood pressure, tobacco cessation and more. See
clinic resources available.