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Resources and Technical Assistance

Resources for 2017 PCPCH Recognition Standards

All practices applying or re-applying for PCPCH recognition before January of 2021 do so under the 2017 PCPCH recognition standards. Many resources are available to assist you and your practice in understanding this model:

Resources for 2020 PCPCH Recognition Standards

Beginning in January of 2021, all practices applying or re-apply for PCPCH recognition will do so under the 2020 PCPCH recognition standards. The resources below can help you and your practice prepare:

Helpful Webinars:

In this webinar, PCPCH Program Manager Amy Harris provides an overview of the 2020 PCPCH Recognition Criteria including revisions to the 2017 iteration of the model, important dates and deadlines, COVID-19 considerations, and technical assistance opportunities.  

Watch recording (from September 15, 2020):

Patient-Centered Primary Care Home Program Team

Practice enhancement specialists and clinical transformation consultants are available to provide support and technical assistance to clinics implementing the PCPCH model. See the Verification Site Visit section for additional information.

PCPCH program staff are available to answer questions about the PCPCH criteria prior to you applying for PCPCH recognition and provide guidance during the application process.

Please email if you need assistance.

The Patient-Centered Primary Care Institute

The Patient-Centered Primary Care Institute (PCPCI) supports recognized PCPCHs by sharing best practices in robust learning collaboratives, webinars and full-day seminars. Online learning modules for the PCPCH Program 2017 Recognition Standards and downloadable tools can be accessed on PCPCI’s website.

Clinic Brochure

To help recognized primary care homes spread the word about their commitment to patient-centered care, a brochure is available to distribute in waiting rooms and clinic offices. This tri-fold patient brochure has customizable features that allow each clinic to include their clinic name, contact info, hours and more.

Transformation Center Resources

Technical assistance resources are available for clinicians and clinic staff working to improve patient care, health outcomes, clinic workflows and staff vitality. Topics include adolescent well-care visits, effective contraceptive use, colorectal cancer screening, controlling high blood pressure, tobacco cessation and more. See clinic resources available.

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