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Resources and Technical Assistance

Resources for the 2020 PCPCH Recognition Standards

Beginning in January of 2021, all practices applying or re-apply for PCPCH recognition do so under the 2020 PCPCH recognition standards. The resources below can help you and your practice prepare:

Extra Guidance

The documents below contain additional guidance on some of the measures that have been revised or added to the 2020 PCPCH recognition standards:

Helpful Webinars:

In these recorded webinars, PCPCH Program staff provide guidance on the 2020 PCPCH Recognition Criteria, new standards, and changes to the 2017 standards.

The first webinar in the series — Overview of 2020 PCPCH Recognition Criteriaprovides a summary of the revisions to the 2017 iteration of the model, important dates and deadlines, COVID-19 considerations, and technical assistance opportunities. The remainder of the webinars center on specific standards:

Additional Resources

Below is a list of helpful resources for practices interested in improving the equity of the care they provide. Resources on other topics will be added soon.

Transformation Center Resources

Technical assistance resources are available for clinicians and clinic staff working to improve patient care, health outcomes, clinic workflows and staff vitality. Topics include adolescent well-care visits, effective contraceptive use, colorectal cancer screening, controlling high blood pressure, tobacco cessation and more. See clinic resources available.

Patient-Centered Primary Care Home Program Team

Practice enhancement specialists and clinical transformation consultants are available to provide support and technical assistance to clinics implementing the PCPCH model. See the Verification Site Visit section for additional information.

PCPCH program staff are available to answer questions about the PCPCH criteria prior to you applying for PCPCH recognition and provide guidance during the application process.

Please email if you need assistance.

The Patient-Centered Primary Care Institute

The Patient-Centered Primary Care Institute (PCPCI) supports recognized PCPCHs by sharing best practices in robust learning collaboratives, webinars and full-day seminars. These downloadable tools can be accessed on PCPCI’s website.

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