An official website of the State of Oregon
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Be sure to review the self-service tools and resources on the website, including the OHP Provider Contacts list, to make sure you get in touch with the specific people who can help. If you still need help, please email us or call 800-336-6016.
Review the resources available on the OHP Tools for Providers page to see if existing resources can answer your questions.
Review the Provider Contacts List to make sure you are calling the right number for your question.
If you identify an error or unexpected denial on your paper Remittance Advice or 835 transaction from OHA, research the problem from your end. Many of the calls OHA receives about denied claims can be resolved in your billing office (such as coding or modifier errors, wrong claim form or wrong billing provider number).
Review how to read the paper remittance advice. This page also provides information about other ways you can obtain claim status information.
Review OHA’s common billing errors and how to resolve them.
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