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ALERT IIS Training

Required Introductory Training

To enroll as a user of ALERT IIS you will first complete the following steps. Depending on the type of access needed, new users will need to complete the school/child care training, the query-only training or the standard training.

  1. Do the training as needed for your role
  2. Print out appropriate certification materials
  3. Read the Confidentiality Policy
  4. Complete the Individual User Agreement
  5. Submit the certification material along with the completed Individual User Agreement form to the ALERT IIS Help Desk at or fax: 971-673-0276 or via mail:
    ALERT IIS Help Desk
    800 NE Oregon St. Suite 370
    Portland OR 97232

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This training is designed for school staff and staff that work in child care centers, preschools and head start programs. The topics covered include how to login and search for a child's record, how to create lists of students and reports.

Things to know about the training videos

  • Videos may take time to load.
  • Playback controls are at the bottom of the screen. You may need to scroll down to see them.
ALERT video welcome page Start Video:
Training for Schools and Children's Facilities

Designed for use in a clinical setting, the Query-Only User role allows view-only access to patient immunization history and immunization forecasting and access to print immunization records.

This is the most commonly used role in the medical clinic setting. The standard user access allows:

  • Add/Edit access to patient immunization history and immunization forecasting
  • Access to print immunization records
  • Access to manage vaccine inventory, ordering state-supplied vaccine
  • Access to run most reports


Training Options:

  1. Attend a live webinar training. This training covers the basics of access to ALERT IIS for immunizers, reading patient records and adding new immunizations to the records.

​This role is intended for clinical and pharmacy staff. Users must have completed Standard User training

Same functionality as the Standard User role, plus:

  1. Access to manage user access for standard and query-only users for their organization.
  2. Access to manage and update their organization’s profile details and contact information as needed.
  3. Access to two reports used by clinics participating in the Vaccines for Children program.

Super User Responsibilities

  1. Super users maintain ALERT IIS users for all the clinic or pharmacy organizations they support.
  2. Before giving a new user access to ALERT IIS, the Super User will collect and file the individual user agreement and proof of training required of their assigned user role.
  3. They guide new users to training materials, reset passwords, answer basic system questions.
  4. They collect enrollment materials for new users before granting access to ALERT IIS.


  1. Prerequisite: Standard User access or proof of completed Standard User training.
  2. Attend a live webinar training. This training covers managing user access, resetting passwords and providing administrative and technical support for other users. Super User training is offered twice a month by live webinar.


COVID-19 Vaccine Provider Training Information

Beyond the Basics

Once you have user access in ALERT IIS, there are additional trainings available to expand your skill set.

Training TopicMethod of DeliveryDescription
Vaccine Management
Vaccine Inventory Live webinarOverview of the ALERT IIS inventory module
Inventory deduction VideoTroubleshooting electronic inventory deduction
Inventory borrowing VideoTroubleshooting vaccine inventory borrowing
Ordering Vaccine VideoHow to Order Vaccine in ALERT IIS
Accountability Report
*Super User access and VFC clinics only
Live WebinarQuick assessment of compliance and at-a-glance look at doses reported, expired, spoiled, wasted, or transferred.
Ad Hoc Report Live webinarIn-depth look at vaccine inventory reporting and patient lists
See inventory deduction and borrowing videos above also.
Assessment Report VideoSummary of clinic immunization rates.
Benchmark Report VideoIdentify patients not up-to-date with immunizations.
Reminder/ Recall report Video
Identify and notify patients soon due or overdue for vaccines

If users have completed the above trainings and need a quick refresher or would like a quick reference guide for running a report, check out the tipsheets page which includes downloadable PDF files.

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