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Contacting PEBB

PEBB offices are closed to the public. Staff are available by email or by calling 503-373-1102. 

We are experiencing a higher than normal call volume. Please leave a message for Member Services and they will return your call within 24-48 hours, or you may choose to email your question instead.

Serving Oregon public and university employees

PEBB Member Services

Mailing address
500 Summer St NE - Dept  89
Salem, OR 97301-1094
Map in Salem
Email Member Services
inquiries.pebb@dhsoha.state.or.us
Call Member Services
503-373-1102
Fax
503-373-1654
Email the Board
pebb.connect@dhsoha.state.or.us

Staff Directory


Normal hours of operation:

8:00 a.m. - 5:00 p.m. Monday - Friday

Extended hours for Open Enrollment:

7:00 a.m. - 6:00 p.m. Monday - Friday

PEBB staff are currently working remotely. We will be experiencing a higher than normal call volume. Please leave a message for Member Services and they will return your call within 24-48 hours, or you may choose to email your question instead.

Human Services Building 

HSB is currently closed to the public. 
503-945-5600

Your Insurance Carriers

Article Thumbnail
  
  
  
  
  
  
Kaiser Permanente
Medical, Pharmacy, Vision and Dental
my.kp.org/pebb
1-800-813-2000
Find a Provider
Rx Formulary
 
Moda Health
Medical, Pharmacy, Vision, and Dental
https://www.modahealth.com/pebb/
1-877-605-3229 Dental: 1-844-827-7100
Questions? PEBBcustomerservice@modahealth.com
Find a Provider
Rx Information
 
PEBB Statewide and Providence Choice
Medical, Pharmacy
Providence Health
1-800-423-9470
Help Desk: 503-216-6463 -or- 877-5MY-PROV (877-569-7768)
Find a Provider
Rx Information
 
Willamette Dental Group logo
Dental
https://willamettedental.com/pebb/
1-855-433-6825
memberservices@willamettedental.com
Find a Provider
 
VSP
Vision
https://www.vsp.com/
1-800-877-7195
Find a Provider
 
The Standard
Life, AD&D and Disability Insurance
www.standard.com/mybenefits/pebb
1-800-242-1888
Travel Assistance: 866.455.9188
 
UNUM
Long Term Care Insurance
http://unuminfo.com/pebb/enrollment.aspx
1-800-227-4165
Premium Calculator
 
PEBB EAP
Counselors are available 24/7
Reach out
Portland (503) 639–3009 Salem (503) 588–0777 Toll Free (800) 433–2320
Email Customer Service
 
BenefitHelp Solutions
COBRA and Retirees
www.benefithelpsolutions.com/members/group-members/pebb
1-800-556-3137
customerservice@benefithelpsolutions.com
 
PEBB FSA
Flexible Spending Accounts
http://asiflex.com/orpebb/
1-800-659-3035
Email Customer Service: asi@asiflex.com
ASIFlex Mobile App
 

Public Records

All public records requests related to the Public Employees' Benefit Board must be submitted directly to the Oregon Health Authority (OHA). All policies, fees, forms, and instructions related to this process can be found on the Request Records page of the OHA website.

Vital Records

Vital records are the legal records documenting a vital event, such as a birth, death, marriage, Oregon Registered Domestic Partnership or divorce. Birth certificates are the primary documents used to establish identity.

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