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PEBB, Carrier, Vendor Partner - Contact Information

Serving Oregon Public and University Employees

Welcome! How can we help you today? Please note, most PEBB staff are no longer in the office. For the fastest help, please call or email.

  1. If you completed: 
    • Open Enrollment between October 1, and October 31, 2025.
    • Changes or corrections are allowed until February 28, 2026. 
    • Please use the Open Enrollment and Correction form.
  1. If you didn't complete: 
    • Open Enrollment between October 1, and October 31, 2025.
    • Only surcharge corrections are allowed until February 28, 2026. 
    • No changes to Core (medical, dental, vision) or Optional Benefits for you and/or your dependent(s) are allowed. 
    • Please use the Open Enrollment and Correction form to update your surcharges only.

The Open Enrollment and Correction form can be found by clicking the 'Forms' link in the left-hand navigation menu.

Member Services

Mailing address:
500 Summer St NE E89
Salem, OR 97301-1094
Email:
pebb.benefits@odhsoha.oregon.gov
Phone:
503-373-1102
Secure Fax:
503-373-1654
Hours of operation:
8:00 a.m. - 5:00 p.m.
Monday - Friday

Dependent Eligibility Verification (DEV)

Phone:
503-378-2954
Secure Fax:
503-373-1654
Email:
*pebb.dependenteligibility@odhsoha.oregon.gov

*Note: Email isn't a secure way to send documents! Use the secure fax number above or visit the DEV page for more information on sending secure emails.

Learn more:
DEV page

Other Contacts

State Agency: 
Payroll
University: 
Benefits Office
PEBB Board: 
pebb.board@odhsoha.oregon.gov

Benefit Vendors and Plan Carriers

Article Thumbnail
  
  
  
  
  
  
Kaiser Permanente
Medical, Pharmacy, Vision, and Dental
https://choose.kaiserpermanente.org/pebb
800-813-2000
Find a Provider
Rx Formulary
 
Moda Health
Medical, Pharmacy, and Dental
https://www.modahealth.com/pebb/
Medical/Pharmacy: 844-776-1593 Dental: 844-827-7100
Email: PEBBcustomerservice@modahealth.com
Find a Provider
Rx Information
 
PEBB Statewide and Providence Choice
Medical & Pharmacy
https://healthplans.providence.org/members/member-groups/pebb/
855-284-1368
Find a Provider
Rx Information
 
VSP
Vision
https://pebb.vspforme.com/
800-877-7195
Español - https://es.vsp.com/contact-us
Find a Provider
 
Willamette Dental Group logo
Dental
https://willamettedental.com/pebb/
855-433-6825
For free language assistance, please call 1-855-433-6825.
Find a Provider
 
Canopy Employee Assistance Program
EAP - Employee Assistance Program (all except OSU)
my.canopywell.com - Register with company name: PEBB
Call: 800-433-2320 or text: 503-850-7721
info@canopywell.com
 
Lyra Health - Employee Assistance Program (EAP) for Oregon State University (OSU) Employees Only
https://osu.lyrahealth.com/
877-235-7812​
care@lyrahealth.com​​
 
The Standard
Life, AD&D and Disability Insurance
https://www.standard.com/my-benefits/pebb
800-242-1888
Travel Assistance: 800-872-1414
 
PEBB FSA
Flexible Spending Accounts
https://asiflex.com/orpebb/
800-659-3035
asi@asiflex.com
ASIFlex Mobile App
 
UNUM
Long-Term Care Insurance
https://unuminfo.com/pebb/index.aspx
800-227-4165
Premium Calculator
 
BenefitHelp Solutions
COBRA and Retirees
https://www.benefithelpsolutions.com/members/group-members/pebb
877-433-6079
 

Records Requests

Public

All Public Records requests related to the Public Employees' Benefit Board (PEBB) must be submitted directly to the Oregon Health Authority (OHA). Visit the OHA Public Records request page to find rules, fees, forms, and step-by-step directions.

Request Public Records.

Vital

Vital Records are legal documents made when there's an important life-event including but not limited to: a birth, death, marriage, divorce, Oregon Registered Domestic Partnership, adoption, legal Guardianship, name change.

  • A Birth Certificate is usually the first document type needed when asked for proof of identity.
  • In Oregon, the Center for Health Statistics will issue a Certified (stamped and/or notarized) copy of a Vital Record for events that occurred within the state.
  • Oregon state partners with VitalChek (no 'c' = VitalChek) for internet and phone Vital Record orders. You can also order records by: mail, drop box, or by in-person appointments.
Request Vital Records

*Important - When requesting records, double-check that you're on an official State of Oregon website.