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Patient Rights

Privacy and confidentiality

Health information in the new Prescription Drug Monitoring Program (PDMP) is protected by the Federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other state laws. The HIPAA privacy rule and state law protects the privacy of individuals’ health information.

Right to be informed of the PDMP

Patients have the right to be informed about the program. For more information, review Frequently Asked Questions or contact PDMP staff. Patients should also talk with their health care providers to become better informed about the prescription medications they are taking. NOTE: The PDMP only collects information on Schedules II, III and IV controlled substances as well as gabapentin and Naloxone. For a list of these medications and more information, go to

Requesting a copy of a report

Patients have the right to a free copy of their own PDMP record and have the right to know who has accessed their record. To request a report, a patient needs to send the Oregon Health Authority (OHA) the following documents:

  1. A completed Patient Record Request Form; and
  2. A copy of the patient’s current valid U.S. driver’s license or other valid government issued photo identification.
  3. If sending the report to someone else, mail a completed Authorization for Use and Disclosure of Information Form.

Record correction requests

A patient may request that the OHA correct any information about the patient that is considered incorrect. The request must be made in writing using the Patient Prescription Correction Request Form. The patient request must state what specific information in the report the patient considers incorrect. This would include the date the report was run, the date the prescription was written and filled, and any other information to positively identify the record in question.

Responding to patient requests

Program staff will respond to all patient requests listed above within 10 business days after receiving a request. All responses to patients will include information regarding patient rights applicable to the PDMP.

Right to appeal

If the OHA denies a request to correct information in a patient’s record or fails to grant a patient’s request within 10 business days after receipt of that request, the patient may appeal the denial or failure to grant the request. When the appeal is received, the OHA will conduct a contested case hearing. The OHA has the burden of establishing that the information in the database is correct.

Prescription Drug Monitoring Program 
PO Box 14450
Portland, OR 97293-0450
Phone: 971-673-0741
TTY: 971-673-0372

Patients are encouraged to talk with their healthcare providers regarding their prescription medications.