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Oregon Health Plan (OHP) Member Complaints and Appeals

OHP Member Complaints

For complaints about OHP services or providers:

  • For services covered by coordinated care organizations (CCOs), contact the CCO.
  • For other services, contact OHP Client Services (800-273-0557).

Visit the Public Health website to learn how to file a complaint about:

  • An Emergency Medical Services provider, 
  • Trauma Systems provider, or 
  • Health care facility.

OHP Member Appeals

If OHP decides not to cover a health care service, members have options. They can appeal the decision with their CCO or dental plan. After the appeal they can also ask OHA for a hearing. Learn more about appeals and hearings.

Frequently Asked Questions


Member Resources

OHP contacts

OHP handbooks

Words to know


We want to make sure you have the information you need. 

Talk to your CCO

 Call 1-800-273-0557

  Email us