Crisis and Emergency Risk Communication (CERC)

During public health emergencies, the Oregon Health Authority’s Public Health Division (OHA-PHD) works with local and tribal health authorities to make sure all Oregonians get health and safety information that is timely and accurate. We help develop outreach materials in a variety of formats (websites, social media, print, radio, television) and we provide our partners with training and technical assistance in crisis and emergency risk communication (CERC).

CERC Resources and Toolkits

 In order to view PDF files in languages other than English, install the free Font Pack for Acrobat Reader.

ALERT! CDC has recently updated their immunization information related to vaccines and autism. We are in the process of reviewing the toolkits to remove any information that contradicts scientific consensus and the recommendations of trusted clinician organizations. In the meantime, we ask partners who are using the toolkits to review and pull any CDC links that suggest  a linkage between the two prior to release of any of the tools you chose to use.

For more information about risk communication

• Centers for Disease Control and Prevention’s Emergency and Risk Communication website contains training curricula and tools.
  
• Infodemiology.com houses a first of its kind training for public health and healthcare professionals wishing to learn to study the spread of information with the goal of improving health. The site also includes relevant articles and sample dashboards.
  
• The Peter Sandman Risk Communication website contains articles by a prominent risk communication consultant.
  
• The Center for Risk Communication website contains readings, resources and links.
  
• The National Public Health Information Coalition (NPHIC) is an independent organization of professionals sought after to improve America's health through public health communications.
  
• US Department of Health and Human Services: Assistant Secretary for Preparedness and Response: Topic Collection: Risk Communications and Emergency Public Information and Warning
  

Development of the toolkits on this page was supported by the Centers for Disease Control and Prevention of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award and have been 100 percent funded by CDC/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CDC/HHS, or the U.S. Government.