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Managerial Capacity

What is Managerial Capacity?

Managerial capacity refers to the institutional and administrative ability of a water system. It is the ability of system decision makers to conduct necessary activities such as staffing, planning, maintaining accountability and interacting with customers and regulatory agencies.

What does Managerial Capacity Look Like?

Ownership accountability

  • Owners, governing board members, and managers have clearly identified responsibilities. These individuals are accountable for the management of the system.

  • Governing board members and managers are actively involved in capital improvement and financial planning to meet the short and long-term needs of the system.

Staff Knowledge and Training

  • System staff have necessary licenses and certifications and adequate knowledge to manage operations and understand regulatory requirements.

  • System staff receive ongoing training to stay current on new regulatory requirements and best practices.

Effective external linkages.

  • Governing board members, managers, and system staff build relationships with customers, technical assistance providers, and regulatory agencies to increase their ability to solve problems quickly.

State of Oregon Requirements for Managerial Capacity.

Community and NTNC water systems must employ or contract for the services of a certified operator as required by OAR 333-061-0061(2)(B) Community water systems within areas of Oregon where State or Federally listed sensitive, threatened, or endangered fish species are located, shall consult with the Oregon Water Resources Authority. If required by the Oregon Water Resources Department, community water systems shall have water management and conservation plans meeting the requirements of Oregon Water Resources Department OAR 690-086-0010 through 0920.

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