General TLC Support
The Oregon Psilocybin Services (OPS)
Training program, Licensing, and Compliance (TLC) system is an online platform where applicants can apply for training program curriculum approval, psilocybin licenses, and worker permits, as well as enter product tracking requirements under ORS 475A and OAR 333-333. The TLC system is also a communications platform for messaging the OPS Licensing and Compliance teams. Only applicants and licensees can access the TLC system.
Below are TLC tips to guide you through creating a TLC account, logging into the system, messaging through the system and troubleshooting TLC issues.
OPS TLC Login and TLC Messages Guidance
TLC Outage - October 29, 2025
The Oregon Psilocybin Services (OPS) experienced a TLC outage on October 29, 2025. The issue was solely with Microsoft and its Azure platform (Azure hosts TLC). Azure experienced a worldwide outage that impacted all OPS cloud production applications. Microsoft has now resolved the issue.
Letter to All TLC Users - Sent October 29, 2025
TLC - Product Tracking System
The Product Tracking System (PTS) is accessed through TLC and is used for tracking psilocybin product information required by ORS 475A and OAR 333-333.Below are TLC-PTS User Manuals for each of the license types required to track psilocybin product:
Watch a Training Video on the TLC Product Training System
DISCLAIMER: There have been new features added to TLC-PTS since this video was made. Please use the TLC-PTS manuals for the most up-to-date information.
TLC-PTS Updates
TLC-PTS Updates - August 25, 2025
TLC-PTS Updates - September 12, 2025
SB 303 Reporting in TLC
Beginning January 1, 2025, licensed service centers are required to collect and compile certain client level data and compile and compute certain service center level data on a quarterly basis. Service centers must submit this aggregated data to Oregon Psilocybin Services (OPS) using the SB 303 Data Reporting Portal in the TLC system.