An official website of the State of Oregon
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New OHP members first get an approval letter (Notice of Eligibility), then a coverage letter (also known as "welcome letter"). The coverage letter includes your Oregon Health ID card and information about your new health care benefits.
OHP has local health plans that help you use your benefits. These plans are called coordinated care organizations or CCOs.
Most OHP members are enrolled in a CCO. Your CCO:
Find your CCO's website, provider directory, dental plans, and more. Your coverage letter (also known as "welcome letter") also lists your CCO.
If you are new to OHP, your CCO will send you a welcome letter and ID card about two weeks after you get OHP.
If you need to get care before then, you can contact any provider that takes OHP.
Don't have a CCO?
If you want to enroll in a CCO, find your local CCO to see if they are accepting members. Ask OHP Client Services (800-273-0557) about your options.
Learn more about why some people are not enrolled in CCOs.
A primary care provider is who you will see for regular visits, prescriptions and care. You can pick one, or your CCO can help you pick one.
Primary care providers can be doctors, nurse practitioners and more. Don’t forget to ask your CCO about a dentist, mental health provider, and pharmacy. Learn more about how to find providers.
If you do not pick a provider you want to see, your CCO will pick one for you. Your CCO will send you a letter with your provider’s information. Some CCO ID cards also list your provider.
Your CCO has a list of providers.
Find your CCO and click “Provider Directory.”
Don’t have a CCO?
Call 800-562-4620 to get help finding fee-for-service ("open card") providers. You can also try using these online resources, then contact the provider to see if they are accepting new patients.
If you have private health insurance, ask your insurance company about providers you can see. Learn more about OHP and private health insurance.
You can make an appointment with your provider as soon as you pick one.
Make appointments to meet your providers and get a checkup. Don’t wait until you are sick. To stay healthy, make a plan with your providers to get checkups every year.
When you make the appointment, tell your provider about your OHP, CCO and any other health coverage you have. Have your ID cards ready when you call.
At the appointment:
Your provider may give you a prescription or instructions to follow later. If you don’t understand, ask questions. Your provider is there to help.
Learn more about what to do before, during and after health care appointments.
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Health care appointments
Words to know
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