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2023-24 Open Enrollment Communications



2023-24 Open Enrollment Communications

The list below shows all the communications OEBB plans to send members for 2023-24 Open Enrollment. 

Click the Description to view a sample of that communication. The columns to the right explain the details of the communication, the date we pulled the data from the system for that piece, and the date it was sent. 

Any future dates reflect our plans, but are subject to change. This page will be updated as new materials become available and dates are finalized.

  

Description Who/What/Why/How Data Pull Date Delivery Date
Open Enrollment Preview Email (or "Sneak Peek") 
Email alerting all OEBB members to watch for their Open Enrollment packet in the mail, and highlighting important things to know for the upcoming Open Enrollment. Sent to all email addresses in MyOEBB member profiles (both personal and work) for benefits-eligible employees and early retirees. July 25, 2023 (pulling anyone benefits eligible as of Aug 1)
Aug 2, 2023
Heads-Up Postcard:

Front and Back
Hard copy postcard mailed USPS to all benefits-eligible employees and early retirees. The card instructs them to watch their USPS mailbox for their OE Materials.
July 11, 2023
(~ 8:00 pm)
Postmarked
July 25, 2023
Required OE Postcard:

Front and Back
Hard copy postcard mailed USPS to all benefits-eligible employees and early retirees. The card reminds them everyone is required to log in and select medical, dental and vision plans in order to have coverage for the 2023-24 plan year.
July 11, 2023
(~ 8:00 pm)
To be postmarked
Aug 15, 2023
Posters

Order posters online, receive them in four business days.


NEW! "Print/Ship on Demand" Posters
Instructions: How to Order Posters

Order the designs, sizes, and quantities you want. We'll print and ship them UPS Ground. No cost to you! 

Four designs/messages, each available in two sizes:
  • Required Open Enrollment begins Aug 15
  • Sign Up for Text Reminders
  • Virtual Benefits Fair
  • "Explore Your Benefits" Interactive Learning Tool
N/A
N/A
OEBB’s Open Enrollment Packet (#10 envelope shown here containing Cover Letter below)

July 11, 2023
(~ 8:00 pm)

To be postmarked
Aug 1 - 3, 2023
Cover Letter

Spanish translation

Personalized letter to each benefits-eligible employee or early retiree detailing the specific plans available to them. To be mailed hard copy to all benefits-eligible employees and early retirees. (see above)
(see above)

OEBB Open Enrollment Guide Booklet

"zMag" online format

PDF "printer-friendly" format

Spanish translation
NO "HARD COPY" BOOKLETS PRINTED

Electronic booklet summarizing all OEBB plans and instructions 

2023-24 Enrollment GuideView online only - link available on home page:

OEBBinfo.com

Use PDF version to self-print any pages needed.
 N/A
To be posted online
August 1, 2023
Confirmation Email - Enrollments Saved
This email will be sent to those members with an email address in the MyOEBB system confirming their enrollments have been recently saved. If records are saved multiple times, the member may receive multiple emails. Data pulled daily at midnight throughout Open Enrollment to capture the records saved that day. Data pulled on weekends and holidays will be batched for the next business day. Emails sent each business day throughout Open Enrollment to members whose enrollments were saved within the associated time period.
Confirmation Letter - Enrollments Saved
Mailed USPS to those benefits-eligible employees and early retirees without a valid email in the MyOEBB system confirming their enrollments were successfully saved. Sept 25, 2023
To be postmarked
Oct 2, 2023
Post-OE Letter - Missing Enrollments
Mailed USPS to those benefits-eligible employees and early retirees missing an OEBB medical, dental, or vision election for the 2023-24 plan year.

Note: Opt-out, Waive, and Decline are considered elections. This letter is only mailed to members who appear eligible for medical, dental or vision but have not indicated whether they wish to enroll or not.
Sept 25, 2023
To be postmarked
Oct 2, 2023

Dental 12-Month Wait Letter
Mailed USPS to all benefits-eligible employees and early retirees who have at least one individual enrolled on their OEBB dental plan who is subject to the 12-month waiting period for the 2023-24 plan year. The letter lists the individuals subject to the waiting period and explains how to appeal it if they experienced a QSC.
Sept 29, 2023 To be postmarked
Oct 9, 2023