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Medical Certifiers

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​Oregon House Bill 3127, passed in the 2025 legislative session, mandates the use of the state's electronic system to complete death records. The implementation of HB 3127 marks a move towards a more modern and efficient vital records system in Oregon, ensuring greater accuracy, accessibility, and streamlined processes for all involved. 


The effective date for the laws is January 1, 2026. Starting on that date, funeral directors will not have the option to print a drop to paper record from OVERS.​


Getting Started in OVERS (Oregon Vital Events Registration System)


Enroll in OVERS


​If you are new to OVERS, follow these steps to get an OVERS account so you can use the system. ​


  1. ​Complete the OVERS Enrollment Form

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  2. ​Include two pieces of ID along with the OVERS Enrollment form. ​​​​​

    • ​​One piece of ID must have the applicant's full name, photo, and address. (See the enrollment form for more information.) 

  1. ​Submit the completed and signed enrollment form and two pieces of ID either by:


After your enrollment form has been processed and your account is created, you will be emailed by a Center for Health Statistics (CHS) employee with information about how to login to OVERS. 

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Please note, it may take several days to set up your account. Upon receiving your username and password, you can start using OVERS.


​Recommended Training and Resources


Medical certifiers can sign up for an individual training session or complete online training resources.



​To request a 30-minute training session with our Vital Records Trainer, contact Partner Services​​. 


​Find out if your facility has a facility administrator. ​Facility administrators can assist medical certifiers by monitoring record queues, reviewing records, looking​ up user information, and resetting passwords.

 

CHS offers additional resources for medical certifiers in the other sections of this web page. Take a moment to review these and save or bookmark any you think that you will use.​​


​If you ever find yourself needing help with OVERS, you can contact your facility administrator or the OVERS Help Desk - Technical Support: 971-673-1190, press option 1, then option 4.​​

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The OVERS Help Desk is available to answer questions,


Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Time


If you reach the voicemail, leave a detailed and clear message including your name, phone number, case ID, and issue that you are experiencing with OVERS, and we will return your call as soon as we can.​


​OVERS and Cause of Death ​Training


Medical certifiers can complete online training resources or sign up for an individual training session. ​


The Center for Health Statistics offers several OVERS training videos medical certifiers can complete on their own time.


Training Videos:


Training that is a general overview of the OVERS program:

 

Additional training videos include:


 

Individual or Group Trainings:


To request a 30-minute individual or group training, email Partner Services​.​​​​ 


Set up an OVERS Administrator at Your Facility​

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OVERS Facility Administrators are employees at your office or clinic who can assist medical certifiers when completing a death record, review records, look up user information, and reset passwords.


  1. Establish a Facility Administrator (Recommended but not Required)


    • Facility Administrator must submit the following items:


      1. ​​OVERS Facility Administrator Acknowledgment of Responsibilities Agreement

      2. OVERS Enrollment Form​

      3. Two pieces of ID (one must be a photo ID)
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      4. Letter on letterhead from a supervisor

      5. ​Submit the Enrollment form and two pieces of ID either by:

Please keep in mind that it may take several days ​for the user account to​ be completed, so we strongly recommend sending these in as soon as possible.

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  1. ​​Schedule trainings


    • ​Facility administrators must complete a mandatory OVERS training to receive their OVERS password.


Medical certifiers can complete an individual training session or review online training resources. This is available for new OVERS users or those who would like a refresher training.


Contact our trainer at Partner Services to schedule a training.

OVERS Guides / Handbooks

Cause of Death Resources

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    CH​S is hosting open office hours in November through mid-December ​​to help medical certifiers to offer extra support for those learning to use OVERS. Facility administrators are also welcome to attend to ask questions on behalf of the certifiers they support.


    The OVERS office hours will be held twice a day on Tuesdays, Wednesdays, and Thursdays from 7:00 – 8:00 a.m. and 5:00 – 6:00 p.m. Pacific Time beginning Wednesday, November 12. The last day with office hours will be Thursday, December 11th.



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    These hours will be virtual through Microsoft Teams. To join an office hour when it is in session, simply click on the link for the appropriate time slot. There is no need to register in advance and you may drop in at any time during the office hour.


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    ​If you have any questions about the OVERS Office Hours or using Microsoft Teams, contact CHS.PartnerServices@oha.oregon.gov.