Skip to main content

Oregon State Flag An official website of the State of Oregon » Homepage


Common Questions about ALERT IIS

What is ALERT IIS?

ALERT IIS is a computerized statewide immunization information system. When patients receive an immunization at a participating clinic, it is reported to ALERT IIS and becomes a part of the patient's immunization history.

Why do we need ALERT IIS?

Our immunization rates are too low. Most individuals receive their immunizations at more than one provider. This makes keeping a complete immunization record difficult. ALERT IIS will keep track of immunization records in one location, so that less time is spent tracking down immunization records that are hard to find.

Who pays for ALERT IIS?

ALERT IIS is a public/private partnership. A portion of the funding for ALERT IIS comes from public and private providers and health plans. The rest of the funding comes from the Centers for Disease Control and Prevention (CDC), Oregon Health Authority (OHA) and the Division of Medical Assistance Programs (DMAP).

Who has access to ALERT IIS information?

By law, only authorized users are allowed to access immunization information in ALERT IIS. Authorized users include health care providers, parents, county health departments, schools, and child care facilities. Health care providers may only obtain information on children currently under their care. Schools and child care facilities may only access records on their enrollees. Parents and guardians may also obtain information on their own child's immunizations.

My patients are fully immunized - why would I be interested in participating in ALERT IIS?

Most recent data show that only 73% of Oregon two-year-olds are up-to-date for their baby shots. Studies show that individuals in Oregon typically receive immunizations from more than one provider, making it difficult for providers to guarantee that their patients are up-to-date.

Is ALERT IIS participation mandatory?

No, but the ALERT IIS system has several benefits to health care providers. Currently in Oregon, about 93% of providers immunizing children under six years and 88% of all immunizing sites are submitting data to ALERT IIS and 100% of public clinics are part of the system. With all private and public providers contributing to the ALERT IIS system, the system will function at its best—giving both providers and parents the information they need to raise immunization rates to 90% by the year 2020.

I am a current ALERT IIS user, how do I reset my password?

There are two ways to reset your password in ALERT IIS:

  1. For users who have completed the security questions and have entered an e-mail address into ALERT IIS, click on “Forgot Password” and follow the prompts.  Get more detailed guidance about resetting your password ...
  2. For users who have not completed the security questions or do not have an e-mail address in ALERT IIS, contact your organization’s super user or the ALERT IIS Help Desk at (800) 980-9431.
Do I have to have a computer in order to participate in and access ALERT IIS?

A computer is necessary to submit data to ALERT IIS, either through the user interface or through electronic submission. Authorized Users can access ALERT IIS data by phone, fax, email, or through the secure website (

How do I interact with ALERT IIS?

Data can be submitted or accessed through the secure website (, or through secure data exchange. If you are new to ALERT IIS, contact the help desk for a welcome packet: (800) 980-9431, or

More Questions?

Give us a call at (800) 980-9431.