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PEBB offices are closed to the public. Staff are available by email or by calling 503-373-1102.

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In the Spotlight

  • If you completed Open Enrollment, corrections are allowed until Feburary 28, 2022.
  • Are you a new PEBB Member? Visit our New Hire Resource Center for a full list of tools and resources!

The doctor will see you now – on your smartphone, tablet or computer!

  • ​​If you are experiencing a medical emergency, you should dial 911 immediately.

Telemedicine is available to all PEBB members at no cost!

See FAQ's here:​

PEBB members and their dependents can talk with a health care worker while at work, home, school or anywhere if a health issue is a concern. 

  • Kaiser Permanente – With Kaiser Permanente, getting care when and where you need it is easier than ever. In addition to seeing providers in a medical office or clinic, members can access many other convenient care options. 
  • Moda – Moda members can access CirrusMD by logging into their Member Dashboard at or CirrusMD website at
    • CirrusMD is a text-based virtual care app that lets you connect to a doctor in seconds from your phone or computer.
    • CirrusMD is available at no cost to the member. Doctors are available 24 hours a day, 7 days a week and prescribe medication if necessary.
    • Members can also access our Nurse Advice Line by calling 800-501-5046 for help with medical issues ranging from home-care remedies to recommended emergency care at no cost.
  • Providence Choice and PEBB StatewideExpress Care Virtual! Our licensed and board-certified providers are here to see you from 8 a.m. to midnight. No appointment needed!
    • PEBB members receive a diagnosis and treatment plan, even a prescription or doctor’s note if you need one all at no cost to the member. 
    • Just go to Express Care Virtual​ to get started.

Message from ASIFlex:

Phone: 1-800-659-3035
Fax: 1-877-879-9038
Mail: PO Box 6044, Columbia, MO 65205-6044


Due to the COVID-19 pandemic, ASI is going to allow incoming mail to remain untouched and unopen for three (3) days to ensure the safety of our employees opening the mail. ASI highly encourages you to file claims electronically as this will result in quicker reimbursement for you and safer processing for our employees. 

You can file claims via the free mobile app, online by signing into your account, or by fax. Please also consider signing up for direct deposit and electronic communications via email or text as this will also reduce paper usage and wait times.

ASI Pandemic Planning: ASI is taking precautionary measures to protect our customers, plan participants, and our employees as well as to ensure business continuity. Our goal is to continue to provide uninterrupted service for all of our clients. 

There is a possibility that mail service could be interrupted as a result of this pandemic. You can help by filing claims online or via the mobile app instead of sending paper claim forms. Sign up for Direct Deposit and receive payments without having to wait for a check in the mail. For more information, please click here.​​

Sign up for direct deposit

You can sign up by logging into your account or by completing this form. And there is the ASIFlex Debit Card that can be used at pharmacies and for copays.

ASIFlex Mobile App that is free on Google Play or the App Store or login to ASIFlex Online (sign into account detail) to file electronically. You can even use their toll-free fax at 1-877-879-9038. (Faxes are received through a secure server.

Update your email address. Please log into or send an email request to​​

Keep life in balance

See what's available at Cascade Centers (EAP) Employee Assistance Program!

Cascade Centers offers no-cost assistance with things that affect your work, home or family life such as, financial services, will kits, tax preparation, home ownership, identity theft services and much more.

Login to your EAP PEBB Account here
  • Learn about EAP benefits
  • Download legal forms
  • Access financal planning resources
  • View on-demand webinars
  • Improve personal growth with web based courses
For assistance, call 1-800-433-2320 at any time, or try CASI (Cascade Assist and Serve Intelligence)! CASI can also guide you 24/7 to EAP services that best meet your needs. Log into your Cascade Centers account​ for 

​All members have access to Cascade EAP App 

Search "Cascade EAP" in Google Play or your App Store.

The Cascade EAP App allows you to:
  • Chat for support
  • View EAP services
  • Take and store assessments
  • Access articles and resources
  • Access Cascade's social media
  • Connect to EAP services

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