Due to the COVID-19 pandemic, ASI is going to allow incoming mail to remain untouched and unopen for three (3) days to ensure the safety of our employees opening the mail. ASI highly encourages you to file claims electronically as this will result in quicker reimbursement for you and safer processing for our employees.
You can file claims via the free mobile app, online by signing into your account, or by fax. Please also consider signing up for direct deposit and electronic communications via email or text as this will also reduce paper usage and wait times.
ASI Pandemic Planning: ASI is taking precautionary measures to protect our customers, plan participants, and our employees as well as to ensure business continuity. Our goal is to continue to provide uninterrupted service for all of our clients.
There is a possibility that mail service could be interrupted as a result of this pandemic. You can help by filing claims online or via the mobile app instead of sending paper claim forms. Sign up for Direct Deposit and receive payments without having to wait for a check in the mail. For more information, please click here.
The grace period:
PEBB Health Care and Dependent Care FSAs offer a grace period. It allows members to use their 2019 funds for certain 2020 claims.
The 2019 plan year’s grace period was from January 1, through March 15, 2020. We are all experiencing some disruption in our daily lives right now. For many it is causing stress. To avoid adding to that stress PEBB and ASIFlex are extending the date to submit claims from March 31 through June 30, 2020.
Please note, we are not extending the time period to use 2019 FSA money. You are not able to use 2019 money for claims incurred after March 15.
So, if you have:
- Money left in your 2019 FSA and;
- Claims incurred between January 1, 2019 and March 15, 2020; All claims for the 2019 plan year must be received by ASIFlex no later than June 30.
- Claims received after June 30 for expenses incurred in 2019 will NOT be reimbursed.
Sign up for direct deposit
You can sign up by logging into your account
or by completing this form.
And there is the ASIFlex Debit Card that can be used at pharmacies and for copays.
ASIFlex Mobile App that
is free on Google Play or the App Store or login to ASIFlex Online (sign into
account detail) to file electronically. You can even use their toll-free fax at
1-877-879-9038. (Faxes are received
through a secure server.
Update your email address. Please log into www.PEBBenroll.com or
send an email request to email@example.com