Quality Improvement Program

Alphabet soup: CQI, PDSA, PDCA, QI, QA, QM, TQM. What do all these terms mean? Ultimately these terms are functions and tools used to ensure high quality access and care for all. Within Oregon, quality improvement and health transformation are using evidence based tools, are all driving to achieve the Triple Aim: Better Health, Better Care and Lower Costs. 

The OHA Quality Improvement Program aims to work with key partners across the state, Coordinated Care Organizations, quality improvement staff within health systems, and community-based organizations, in using data to develop targeted interventions for improving health outcomes.

Alphabet Soup Glossary

Resources

Oregon Specific

Oregon Health Plan Quality

• Oregon Health Plan Accountability Plan (as part of the 2017-2022 Oregon CMS Waiver)
• Transformation Strategy
• Quality Strategy
• Measurement Strategy

Key Relevant Websites:

• Quality and Health Outcomes Committee - QHOC
• Statewide Performance Improvement Project (PIP): Safe Opioid Reduction Strategies
• CCO Quality Assurance Reports and Evaluations
• OHA Office of Health Analytics: CCO Incentive Metrics
• OHP CCO Deliverables
• OHP Data and Reports
• Oregon Medical External Quality Review Organization: Health Services Advisory Group (HSAG)

CCO Quality Information:

• Quality and Health Transformation Summary: Quality Activities
• Quality Improvement/Quality Assurance description
• Performance Improvement Project - PIP FAQ
• CCO PIP Quarterly Summary
• PIP Progress Report Template (as of July 2016)

Quality Sites

• Institute for Health Improvement - IHI
• HRSA QI Toolkit
• CMS Medicaid Quality
• CMS Medicare Quality
• Agency for Health Research and Quality - AHRQ
• National Committee for Quality Assurance - NCQA
• Monthy Health Focus (example) – Office of Health Promotion

Quality Training Tools

Videos

• Quality Improvement in Healthcare
• If Air Travel Worked Like Health Care
• Defining Quality: Aiming for a Better Health Care System

For questions please contact:

Lisa Bui
Quality Improvement Director
Health Policy and Analytics Division
OHA.qualityquestions@state.or.us
971-673-3397 (desk)