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Reporting complaints, fraud, or abuse

Two Ways to Submit a Complaint or Other Report Online

1) Complete the Complaint Form and email it to wic.compliance@dhsoha.state.or.us. (You can also print the form and mail it to 800 NE Oregon St, Suite 865, Portland OR 97232):

     Download the Complaint Form in English, SpanishVietnameseRussian or Chinese (all files are PDF format)


2) Use the online form below to submit your complaint or a report of suspected fraud or abuse. Please provide enough information to allow WIC to follow up on your complaint.

  • About participant/shopper: Participant/shopper name, participant/shopper address or city, WIC ID number, eWIC card or voucher number, transaction date and time, names/descriptions of other persons involved, location, specific food/formula involved, website names, or links to web pages.
  • About grocery store/farmer/farmers' market: store/farm/farmers' market name, location, date, names/descriptions of other persons involved, the specific food/formula involved
  • About WIC clinic: Clinic name, location, whether the interaction was in person or over the telephone, who you spoke with
  • About WIC program: Describe what about the program you would like to see changed or resolved.
  • About other: If you feel your concerns do not fall under any of the above categories, please be as specific as possible describing what you would like to tell the program.