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Health Licensing Office
The Health Licensing Office is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301


Monday: 8 a.m. - 4:30 p.m.
Tuesday: 9 a.m. - 4:30 p.m.
Wednesday: 8 a.m. - 4:30 p.m.
Thursday: 8 a.m. - 4:30 p.m.
Friday: 8 a.m. - 4:30 p.m.

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Best time to call customer service

Licensing and General Information: 503-378-8667 or email
Inspections/Consumer Complaint Hotline: 503-373-2024

Our busiest telephone volume days are Mondays and the first few and last few business days of each month. In addition, we experience increased volume from 9 a.m. to 11 a.m. and 2 p.m. to 4 p.m. each day. Calls are placed in queue and answered in the order received. If you place a call to us during these high volume periods, please be patient.

Staff directory

Director's Office and Administrative Services Division

HLO Director and Division ManagerSylvie Donaldson503-373-1974
Executive Support SpecialistPaige Sims503-373-1915
Continuing Education and Communication AnalystCallie Zink503-373-2088
Policy AnalystSamie Patnode503-373-1917
Policy AnalystAnne Thompson503-373-1904
Board SpecialistMaria Gutierrez503-373-1906
Qualification AnalystCerynthia Murphy503-373-1816
Qualification SpecialistHeather Shepherd503-934-5010

Fiscal Division

HLO Director and Division ManagerSylvie Donaldson503-373-1974
Information Technology CoordinatorDale Blanchard503-373-1924
Accounting Specialist-Currently VACANT503-373-1976

Licensing Division

Licensing Manager
Tina Russell503-373-1937
Licensing Qualification Specialist

•​ADA Accommodations
•​Athletic Trainers
•Behavior Analysts
•Environmental Health
•Polysomnographic Technologist
•Respiratory Therapists
•Sex Offender Therapists

Cristina Coen503-373-1740
Licensing Qualification Specialist

•Certified Advanced Esthetics
•Electrologists and Body Art Practitioners
•Hearing Aid Specialists
•Lactation Consultants
•Licensed Dietitians
•Music Therapists
•Nursing Home Administrators
•Tattoo Conventions

Sarah Bye503-373-1989
Licensing Qualification Specialist

​•Residential Care Facility Administrators

Derek Fultz503-934-5009
Cashiering / Qualifications Specialist
Coleen Knodel503-373-1934
Customer Service Representative
Kenny Turk503-373-1933
Customer Service Representative
Customer Services Representative
Adriane Human503-373-1986
Customer Service Representative
Jolene VanCleave503-934-5194
Customer Service Representative
Darren Ison503-373-2049
Imaging and Records Specialist
Connie Duncan503-378-6539

Regulatory Operations Division

Division ManagerBob Bothwell503-373-2097
Administrative Specialist / Public RecordsDoreen Davis503-373-1039
Administrative SpecialistApril Strobel503-373-1902
Investigator / InspectorMichael Bui503-373-1910
Investigator / InspectorTrampus Schuck503-373-1950
Investigator / InspectorNathan Goldberg503-373-1919
Investigator / InspectorBart Newstone503-378-6541
Investigator / InspectorKelly Wahl503-373-1939
InspectorJustin Chen503-373-1965
InspectorLindsay Reece503-378-6537
InspectorSarah Hern503-373-1948
InspectorBenny Yanez971-209-9304
InspectorEugene Ortiz503-373-2087

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