Health-Related Services

Overview

• Flexible services, which are cost-effective services offered to an individual member to supplement covered benefits, and
• Community benefit initiatives, which are community-level interventions focused on improving population health and health care quality. These initiatives include members, but are not necessarily limited to members.

a) Activities that improve health care quality (45 CFR 158.150);
- or -
b) Expenditures related to health information technology and meaningful use requirements to improve health care quality (45 CFR 158.151).

Resources

• Health-Related Services Brief (updated March 2020) – Defines health-related services, describes examples of health-related services used among CCOs, and explains how OHA incorporates health-related services into CCO payments.
• Health-Related Services FAQ – (updated March 2020) - Answers frequently asked questions (FAQ) about health-related services. This FAQ will be updated as additional questions are addressed.
• Health-Related Services and Housing (September 2019) – Focuses on how housing-related services and supports can qualify as health-related services under requirements in OAR and CFR. 
• CCO Guidance for Exhibit L Financial Reporting Template: Health-Related Services Expenditures (March 2020) – Provides guidance to help CCOs complete the annual tab L6.21 of the 2019 Exhibit L reporting template.
• Addressing Social Determinants of Health through Health-Related Services (March 2020)
• Health-Related Services Community Benefit Initiatives (March 2020)

Events

• November 2019: HRS and the Path Ahead event materials

Sources to support a health-related service

• Centers for Disease Control and Prevention (CDC):
  • CDC Community Health Improvement Navigator: Expert-vetted tools and resources for health system, hospital, public health agency and other community organization staff leading community health improvement efforts.
  • CDC Health Impact in 5 Years (HI-5): Highlights non-clinical, community-wide approaches that have evidence reporting 1) positive health impacts, 2) results within five years, and 3) cost effectiveness or cost savings over population lifetime.
  • CDC Social Determinants of Health: Resources for social determinants of health data, tools for action, programs and policy.
• Community Preventive Services Task Force Findings: What works to promote healthy communities.
• Healthy People 2020: Resources, organized by domain, to help learn how communities across the country are addressing the social determinants of health.
• Leveraging the Social Determinants of Health: The Massachusetts Foundation’s report on what works for interventions addressing social determinants of health.
• Social Interventions Research & Evaluation Network (SIREN): University of California, San Francisco’s SIREN works to improve health and health equity by advancing high quality research on health care sector strategies to improve social conditions.
  • SIREN Evidence & Resource Library: Includes both peer-reviewed and other types of resources, such as webinars and screening tools/toolkits on medical and social care integration.
• OHA Health Evidence Review Commission: Multisector intervention reports on population-based health interventions or other types of interventions that happen outside of clinical settings.
• OHA has also identified the following resources to support CCOs in calculating return on investment (ROI) for health-related service expenditures. Note: Calculating an ROI is not required for reporting HRS expenditures to OHA, but may support CCOs’ long-term HRS expenditure planning: Commonwealth Fund ROI Calculator: This calculator is designed to help health systems and their community-based organization partners plan sustainable financial arrangements to fund the delivery of social services to high-need, high-cost patients. To help users of this ROI calculator, the Commonwealth Fund has provided a summary assessment of available evidence of health care impact for interventions related to addressing health-related social needs for high-need adults. Center for Health Care Strategies ROI Forecasting Calculator: This web-based tool is designed to help state Medicaid agencies, health plans, and other stakeholders assess and demonstrate the cost-savings potential of efforts to improve quality.

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