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Audience: CCO transformation staff, quality staff and subject area leads depending on webinar topic.
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A deeper dive on the Access (Cultural Considerations, Quality and Adequacy, and Timely) components of the TQS, with plenty of time to ask questions. OHA staff discuss expectations, rationale and scoring criteria specific to these components and provide examples.
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A deeper dive on the SPMI component of the TQS. OHA staff discuss expectations, rationale and scoring criteria specific to this component.
A deeper dive on the Health Equity (Cultural Responsiveness and Data) and CLAS Standards components of the TQS, with plenty of time to ask questions. OHA staff will discuss expectations, rationale and scoring criteria specific to these components and provide examples.
A deeper dive on the Special Health Care Needs component of the TQS, with plenty of time to ask questions. OHA staff will discuss expectations for CCOs with DSNP contracts, rationale and scoring criteria specific to this component and provide examples.
A deeper dive on the SDOH-E component of the TQS. OHA staff will discuss expectations, rationale and scoring criteria specific to this component, provide examples and answer questions.
OHA staff review updates to the 2021 TQS, share global feedback from the 2020 submissions, clarify areas that were commonly missed, and answer questions.
OHA staff will review updates to the 2020 TQS (including the new scoring framework), compare the TQS to other required CCO reports and deliverables, share global feedback from the 2019 submissions, clarify areas that were commonly missed, and answer questions.
CCO staff are invited to join by webinar or conference line to ask questions about developing and submitting their CCO’s Transformation and Quality Strategy. CCO staff may join the office hours at any point during the scheduled time. The office hours will not be recorded, but the online FAQ document will be updated after each call.
11-11:30 a.m.
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