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Transformation and Quality Strategy Technical Assistance

Transformation and Quality Strategy Technical Assistance


Coordinated care organization (CCO) staff are invited to participate in technical assistance for developing their 2021 Transformation and Quality Strategy (TQS).
  • Background: The TQS aims to move health transformation by aligning and coordinating internal CCO health transformation and quality initiatives. The programs and projects included in each CCO's TQS are a showcase of current CCO work that aims to make significant movement in health system transformation. The work highlighted in the TQS is not a comprehensive catalogue or full representation of the CCO’s body of work in any component area.
  • CCO submissions: See prior TQS submissions for each CCO.
  • Timeline: The 2021 TQS (covering January-December 2021) is due March 15, 2021. 
  • Contact: If you have questions, please contact Anona Gund (Anona.E.Gund@state.or.us or 971-673-2832). 

Templates

Resources

Component-specific resources:

Webinars

Audience: CCO transformation staff, quality staff and subject area leads depending on webinar topic

See this flier for an overview of 2021 TQS webinars and office hours.

Dec. 7​, 2020 1-2 p.m.

A deeper dive on the Access (Cultural Considerations, Quality and Adequacy, and Timely) components of the TQS, with plenty of time to ask questions. OHA staff will discuss expectations, rationale and scoring criteria specific to these components and provide examples​.​

Nov 18, 2020 3-4 p.m.

  • ​Join from your computer, tablet or smartphone: https://www.gotomeet.me/OHATransformationCenter/2021-tqs-ta
  • You can also dial in using your phone: +1 (646) 749-3122
  • Access c​ode: 848-146-317

    • ​A deeper dive on the SPMI component of the TQS, with plenty of time to ask questions. OHA staff will discuss expectations, rationale and scoring criteria specific to this component​.​

    Nov 16, 2020 11 a.m.-noon

  • ​Join from your computer, tablet or smartphone: https://www.gotomeet.me/OHATransformationCenter/2021-tqs-ta
  • You can also dial in using your phone: +1 (646) 749-3122
  • Access c​ode: 848-146-317

    • A deeper dive on the Health Equity (Cultural Responsiveness and Data) and CLAS Standards components of the TQS, with plenty of time to ask questions. OHA staff will discuss expectations, rationale and scoring criteria specific to these components and provide examples​.​

    Nov 10, 2020 11 a.m.-noon

  • ​Join from your computer, tablet or smartphone: https://www.gotomeet.me/OHATransformationCenter/2021-tqs-ta
  • You can also dial in using your phone: +1 (646) 749-3122
  • Access c​ode: 848-146-317
    • ​

    A deeper dive on the Special Health Care Needs component of the TQS, with plenty of time to ask questions. OHA staff will discuss expectations for CCOs with DSNP contracts, rationale and scoring criteria specific to this component and provide examples.​

    Nov 5, 2020 1-2 p.m.

  • ​Join from your computer, tablet or smartphone: https://www.gotomeet.me/OHATransformationCenter/2021-tqs-ta
  • You can also dial in using your phone: +1 (646) 749-3122
  • Access c​ode: 848-146-317
    • ​

    A deeper dive on the SDOH-E component of the TQS, with plenty of time to ask questions. OHA staff will discuss expectations, rationale and scoring criteria specific to this component and provide examples.​

    ​OHA staff will review updates to the 2021 TQS, share global feedback from the 2020 submissions, clarify areas that were commonly missed, and answer questions.

    ​October 13, 11 a.m.-noon

    Watch recording
    View slides

    This webinar will provide a deeper dive on the Access component of the TQS, including a focus on dual eligible members. OHA staff will discuss expectations and rationale specific to this component, provide examples, describe resources available, and answer questions.​

    Watch recording
    View slides

    This webinar will provide a deeper dive on the CLAS Standards and Health Equity components of the TQS. OHA staff will discuss expectations and rationale specific to these components, provide examples, describe resources available, and answer questions.​​​

    Watch recording
    View slides

    This webinar will provide a deeper dive on the Social Determinants of Health & Equity component of the TQS. OHA staff will discuss expectations and rationale specific to this component, provide examples, and answer questions.​​

    Watch recording
    View slides
    Supplemental slides: Warm handoff approaches for CCOs

    This webinar will provide a deeper dive on the Behavioral Health Integration component of the TQS. OHA staff will discuss expectations and rationale specific to this component, provide examples, and answer questions.​​
    ​​​​​
    Watch recording
    View slides


    OHA staff will review updates to the 2020 TQS (including the new scoring framework), compare the TQS to other required CCO reports and deliverables, share global feedback from the 2019 submissions, clarify areas that were commonly missed, and answer questions. ​

    ​

    NOTE: This webinar includes some outdated information, but it still provides context and rationale. The 1/8/20 webinar will introduce the changes for 2020.​

    View recording
    View slides

    OHA staff will share the purpose of the TQS, compare the TQS to other required reports, review the 12 components, discuss timeline and format, walk through the required template and answer questions.​​
    ​

    OHA staff will share global feedback on the CCO areas of strength and opportunity identified in the 2018 TQS submissions.

    Watch recording
    View slides

     

    Office hours

    CCO staff are invited to join by webinar or conference line to ask questions about developing and submitting their CCO’s Transformation and Quality Strategy. CCO staff may join the office hours at any point during the scheduled time. The office hours will not be recorded, but the online FAQ document will be updated after each call.

    January 12​, 2021 11:30 a.m.-noon​

    February 9​, 2021 11:30 a.m.-noon​

    March 3, 2021 11:30 a.m.-noon

    ​


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