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Families, parents and caregivers play a prominent role in their children’s care and protection. Children, youth and young adults rely on their family and caregivers for emotional and financial support. At school, in health care settings and in case management settings, professionals look to the family to provide guidance and make decisions about the child’s treatment.
Because of their importance in children’s lives, the Oregon Health Authority supports families to help them advocate for their needs, navigate multiple systems and get the care they choose.
Family Support Specialists are found within family network organizations, in crisis teams, at hospital emergency rooms, in residential treatment facilities, with outpatient clinics and some specialized clinics/health services.
Each county or region may offer Family Support Specialist services through different organizations, including family organizations, such as the Oregon Family Support Network. To find your local Family Support Specialist contact, visit www.reachoutoregon.org.
Funded by OHA, Reach Out Oregon, a part of the Oregon Family Support Network, has a "warm line" at 833-732-2467, as well as offering a website and a chat room that:
To access these services, visit www.reachoutoregon.org or call 833-732-2467.
The non-profit Oregon Family Support Network (OFSN) is the primary contractor for behavioral health, parenting and wellness-focused Family Support Specialist services. The network:
OFSN staff members are:
To learn more, call 503-363-8068 or visit www.ofsn.org.
If you are dissatisfied with services you get through the Oregon Health Plan (OHP), or cannot access needed services through OHP or your CCO, you have many ways to share your concerns.
If you are not on the Oregon Health Plan, here are other contacts for sharing concerns about your experiences accessing appropriate care.
Reporting your concerns helps OHA and our partner agencies work together to improve Oregon's system of care.
Frances PurdyFamily Partnership Specialist503-957-9863
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