An official website of the State of Oregon
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An official website of the State of Oregon »
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The Oregon Health Authority has a team of staff who advocate for Oregon Health Plan (OHP) members. These staff are called OHP Ombudspersons. The goal of the Ombuds team is to make sure OHP members get quality health care.
Contact the Ombuds Program if you have a concern about the services you get from OHP or if you want to share a compliment.
Email the Ombuds Team
Send a Secure Email
NOTE: To send a secure email, you first need to
register to create an account. Enter your email and click
Continue. You will get an email with a link to activate your account. (If you don't see the email right away, check your junk mail for an email from
proofpoint-pps.) Once you activate your account, send a secure email to
OHA COVID-19 Website
Call 211 in Oregon if you can't find the answer you need online. They can give you general COVID-19 information.
Learn more about our monthly meeting to engage OHP members and partners, and how to participate.
1-877-642-0450 - Message line only
OHA Ombuds Program500 Summer Street NE, E20Salem, OR 97301
No on-site services. Please contact the Ombuds Team by email or phone.
Part of the
Oregon Health Authority's mission is to make sure all people in Oregon can be healthy. This includes physical, mental, and social well-being. All Oregonians need quality health care they can afford. Oregon's Medicaid plan is called the Oregon Health Plan or "OHP." OHP serves over 1 million members in Oregon.
Suicide Prevention Lifeline 1-800-273-TALK (8255)
Oregon Abuse Hotline 1-855-503-SAFE (7233)
Call this hotline to report abuse or neglect of children, disabled individuals, and seniors.
If you experience serious harm as a patient in Oregon, you or a family member can request a conversation with the provider through the
Early Discussion and Resolution process. An open conversation is a way to talk about what happened and work towards reconciliation outside of the legal system. Contact the
Oregon Patient Safety Commission to learn more.
503-928-6158 or 1-855-470-4079 (for TTY dial 711)
Dial 211 or visit 211info.org.
211 connects people with local health and family services, food assistance or housing.
Aging and Persons with Disabilities
Aging and Disability Resource Connection (ADRC)
Public Health Division can help with many kinds of questions. Public health includes WIC, immunizations (shots), toxins in the environment, drinking water, food safety, public pools, and lodging.
You can reach
Oregon Medical Marijuana Program (OMMP) staff by phone or email.
971-673-1234, 12 p.m. to 4 p.m. on weekdays
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