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Contact Information

Contact Information

PEBB Member Services

Hours of Operation 

  • Monday - Friday, 8 am - 5 pm

Mailing Address

  • 500 Summer St NE E89, Salem, OR 97301-1094 

Holiday Closures

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Veteran's Day
  • Thanksgiving and day after Thanksgiving
  • Christmas

Dependent Eligibility Verification (DEV) 

Other Contacts 

Vendor Partners

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Kaiser Permanente
Medical, Pharmacy, Vision, and Dental
https://choose.kaiserpermanente.org/pebb
800-813-2000
Find a Provider
Rx Formulary
 
Moda Health
Medical, Pharmacy, and Dental
https://www.modahealth.com/pebb/
Medical/Pharmacy: 844-776-1593 Dental: 844-827-7100
Email: PEBBcustomerservice@modahealth.com
Find a Provider
Rx Information
 
PEBB Statewide and Providence Choice
Medical & Pharmacy
https://healthplans.providence.org/members/member-groups/pebb/
855-284-1368
Find a Provider
Rx Information
 
VSP
Vision
https://pebb.vspforme.com/
800-877-7195
Español - https://es.vsp.com/contact-us
Find a Provider
 
Willamette Dental Group logo
Dental
https://willamettedental.com/pebb/
855-433-6825
For free language assistance, please call 1-855-433-6825.
Find a Provider
 
Canopy Employee Assistance Program
EAP - Everyday Assistance Program (except OSU)
my.canopywell.com - Register with company name: PEBB
Call: 800-433-2320 or text: 503-850-7721
info@canopywell.com
 
Lyra Health
OSU's Mental Health and Work Life benefit
https://osu.lyrahealth.com/
877-235-7812​
care@lyrahealth.com​​
 
The Standard
Life, AD&D and Disability Insurance
https://www.standard.com/my-benefits/pebb
800-242-1888
Travel Assistance: 800-872-1414
 
PEBB FSA
Flexible Spending Accounts
https://asiflex.com/orpebb/
800-659-3035
asi@asiflex.com
ASIFlex Mobile App
 
UNUM
Long-Term Care Insurance
https://unuminfo.com/pebb/index.aspx
800-227-4165
Premium Calculator
 
BenefitHelp Solutions
COBRA and Retirees
https://www.benefithelpsolutions.com/members/group-members/pebb
877-433-6079
Fax: 503-765-3453
 
Garner Health Logo
Moda and Providence Health Plan members
Online Garner Guide
458-488-4828 (Mon-Fri, 5 a.m.-7 p.m.) Se habla Español
Email the Concierge Team: concierge@getgarner.com
 

Public Records Request

To get records related to the Public Employees' Benefit Board (PEBB), you need to submit a public records request to OHA.

Go to the OHA Request Records page for forms, fees, and step-by-step instructions.