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Public Employees' Benefit Board - Contact Information

Serving Oregon Public and University Employees

Welcome! How can we help you today? Please note, most PEBB staff are no longer in the office. For the fastest help, please call or email.

  • If you completed Open Enrollment between October 1, and October 31, 2025.
    • Changes or corrections are allowed until February 28, 2026. Please use the Open Enrollment Correction Form.
  • If you didn't complete Open Enrollment between October 1, and October 31, 2025
    • Surcharge corrections only are allowed until February 28, 2026. No changes to Core (medical, dental, vision) or Optional Benefits. Please use the Open Enrollment Corrections Form to update surcharges.
The Open Enrollment Correction Form can be found by clicking on Forms in the left-hand navigation menu.

Member Services

Mailing address:
500 Summer St NE Dept 89
Salem, OR 97301-1094
Email:
pebb.benefits@odhsoha.oregon.gov
Phone:
503-373-1102
Fax:
503-373-1654
Hours of operation:
8:00 a.m. - 5:00 p.m.
Monday - Friday

Dependent Eligibility Verification (DEV)

Phone:
503-378-2954
Secure Fax:
503-373-1654
Email:
pebb.dependenteligibility@odhsoha.oregon.gov
Email isn't a secure way to send documents! To Email your documents securely, please visit the DEV page.
Learn more:
DEV page

Other Contacts

State Agency:
Payroll Contacts
University:
Benefits Office Contacts
PEBB's Board:
pebb.board@odhsoha.oregon.gov

Carrier and Vendor Partner Contact Information

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Kaiser Permanente
Medical, Pharmacy, Vision, and Dental
https://choose.kaiserpermanente.org/pebb
800-813-2000
Find a Provider
Rx Formulary
 
Moda Health
Medical, Pharmacy, and Dental
https://www.modahealth.com/pebb/
Medical/Pharmacy: 844-776-1593 Dental: 844-827-7100
Email: PEBBcustomerservice@modahealth.com
Find a Provider
Rx Information
 
PEBB Statewide and Providence Choice
Medical & Pharmacy
https://healthplans.providence.org/members/member-groups/pebb/
855-284-1368
Find a Provider
Rx Information
 
VSP
Vision
https://pebb.vspforme.com/
800-877-7195
Español - https://es.vsp.com/contact-us
Find a Provider
 
Willamette Dental Group logo
Dental
https://willamettedental.com/pebb/
855-433-6825
For free language assistance, please call 1-855-433-6825.
Find a Provider
 
Canopy Employee Assistance Program
EAP - Employee Assistance Program (all except OSU)
my.canopywell.com - Register with company name: PEBB
Call: 800-433-2320 or text: 503-850-7721
info@canopywell.com
 
Lyra Health - Employee Assistance Program (EAP) for Oregon State University (OSU) Employees Only
https://osu.lyrahealth.com/
877-235-7812​
care@lyrahealth.com​​
 
The Standard
Life, AD&D and Disability Insurance
https://www.standard.com/my-benefits/pebb
800-242-1888
Travel Assistance: 800-872-1414
 
PEBB FSA
Flexible Spending Accounts
https://asiflex.com/orpebb/
800-659-3035
asi@asiflex.com
ASIFlex Mobile App
 
UNUM
Long-Term Care Insurance
https://unuminfo.com/pebb/index.aspx
800-227-4165
Premium Calculator
 
BenefitHelp Solutions
COBRA and Retirees
https://www.benefithelpsolutions.com/members/group-members/pebb
877-433-6079
 

Records

Public

All Public Records requests related to the Public Employees' Benefit Board (PEBB) must be submitted directly to the Oregon Health Authority (OHA). Visit the OHA Public Records request page to find rules, fees, forms, and step-by-step directions.

Request Public Records.

Vital

Vital Records are legal documents made when there's an important Life Event like: a birth, death, marriage, Oregon Registered Domestic Partnership, adoption and divorce.

  • A Birth Certificate is the first document that's asked for to prove who you are or confirm someone's identity.

Important! - Please take notice that you're requesting records from the official State of Oregon Vital Records website.

  • In Oregon, the Center for Health Statistics issues certified copies of vital records for events that occurred within the state and partners with VitalChek (not a spelling error) for internet and phone orders.
  • You can also order records by mail, drop box, or by scheduling an in-person appointment.

Request Vital Records