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Quality Management

Quality Statement and Plan / Performance Measurement and Outcomes

Quality Statement

The Oregon HIV Care and Treatment Program (HCT) is committed to developing, evaluating and continually improving a statewide, quality continuum of HIV care, treatment and supportive services that meets the identified needs of persons living wtih HIV and their families, ensures equitable access and decreases health disparities.

The HCT Program supports this mission by gathering data and information about the services delivered by HCT and its contractors, analyzing this information to measure outcomes and quality of services, reporting this analysis in order to identify areas requiring needed planning, and implementing improvement activities in order to meet program goals.

Quality Management Plan

Improving and assuring quality services for persons living with HIV begins with planning. The HIV Care and Treatment Program's Quality management (QM) program includes HIV program leaders who are responsible for planning and prioritizing quality improvement goals and projects for the year, and establishing performance measures.

The Quality Management Plan outlines how the QM program is structured and how the QM program establishes responsibility and accountability for performance measurement and ongoing program evaluation and improvement.

Quality Management Plan 2022

HIV Care and Treatment Program (CAREAssist and HIV Community Services)    Performance Measures and Quality Management Outcomes

Performance measure data are collected and analyzed for health disparities across target populations on a quarterly basis by the HIV Care and Treatment program. 

HIV Community Services sub recipient providers analyze their agency specific client data and provide a semi-annual performance measure narrative plan of action for meeting unmet goals.

Quality Management outcomes are also collected and analyzed throughout the calendar year and includes the HIV Care and Treatment HIV Care Continuum and Quality Improvement projects. Results are analyzed by the HIV Care and Treatment Quality Management Committee and outcomes are shared with the CAREAssist Advisory Group and HIV Community Services sub recipients.