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Emergency Department Utilization Among Members Experiencing Mental Illness - Technical Assistance

In 2018 a CCO incentive metric was introduced to focus on reducing emergency department (ED) utilization for members experiencing mental illness. This is a health care disparity metric meant to address a clear disparity in average life expectancy. Adults living with serious mental illness die 25 years earlier than other Americans, largely due to treatable medical conditions.

Recorded webinar series

These webinars focus on what CCOs, clinicians and clinic staff can do to improve care for populations experiencing mental illness, with the goal of reducing inappropriate emergency department utilization and hospital readmissions.

Whole health in populations experiencing mental illness

Behavioral and physical health integration: lessons from the field

Systems improvement for populations experiencing mental illness


Anona Gund: or 503-381-1104

CCO incentive measure technical specifications and guidance documents are available from the Office of Health Analytics.