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Emergency Department Utilization Among Members Experiencing Mental Illness - Technical Assistance

In 2018 a CCO incentive metric was introducted to focus on reducing emergency department (ED) utilization for members experiencing mental illness. This is a health care disparity metric meant to address a clear disparity in average life expectancy. Adults living with serious mental illness die 25 years earlier than other Americans, largely due to treatable medical conditions.

Current opportunities

Webinar series: Whole health in populations experiencing mental illness

CCO-contracted health care clinicians, clinical staff and CCO staff are invited to participate in a 4-session webinar series. Sessions will focus on what clinicians and clinical teams can do to improve whole health for populations experiencing mental illness (MI), with the goal to reduce inappropriate ED utilization and hospital readmissions. Sessions will focus on the following topics:

  • Access to health care for populations experiencing mental illness
  • Pain and pain management for those with mental illness
  • Dental/oral health for MI populations, including examples of coordination/integration
  • Sustaining clinician satisfaction when working with medically complex patients

Register for this webinar series - space is limited!
See full details and schedule

Virtual learning collaborative: Systems improvement for populations experiencing mental illness

This 4-session virtual learning collaborative is focused on what CCOs can do to improve care for populations experiencing mental illness, with the goal to reduce inappropriate emergency department utilization and hospital readmissions. 

Virtual learning collaborative: Behavioral and physical health integration - lessons from the field

Behavioral and physical health clinicians, clinic staff, and community partners who work in the fields of primary care, community mental health and addiction are invited to participate in a 4-session virtual learning collaborative on behavioral and physical health integration. Experts will share what the health care community can do to improve care for populations experiencing mental illness, with the goal to reduce emergency department utilization and hospital readmissions. Sessions will feature case examples.

Other OHA opportunities

2019 Collective/PreManage technical assistance

The Oregon Health Leadership Council and HIT Commons are hosting technical assistance webinars and learning collaboratives to support the use of the Collective Platform (formerly known as EDIE/PreManage). See the full calendar of events and registration details

Resources

Recorded webinars: Strategies to reduce ED utilization for members experiencing mental illness

This webinar series provides strategies for data-informed interventions and shares first-hand experience of CCOs and health care organizations aiming to reduce ED utilization for members experiencing mental illness. You’ll find a detailed description of each webinar on its registration page.

Contact

Anona Gund: Anona.E.Gund@dhsoha.state.or.us or 971-673-2832

CCO incentive measure technical specifications and guidance documents are available from the Office of Health Analytics.

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