Complaints and Appeals

Welcome

We encourage parents and public schools to work together to solve problems or disagreements about a student’s education or school programs. The Oregon Department of Education (ODE) offers information and support to help families and schools handle concerns about students who are enrolled, or could be enrolled, in Oregon public schools from kindergarten through 12th grade. Click on the links below to learn more, including who to contact at ODE for more information about your specific concern.

Students, families, or community members who have questions about civil rights and nondiscrimination in Oregon K-12 public schools or public charter schools or about how to file a discrimination complaint should: Contact Civil Rights Support Specialists

Complaints handled by ODE

Special Education Complaint

Violation of the Individuals with Disabilities Education Act (IDEA)

Abbreviated School Day Program Complaint

ORS 343.321 to ORS 343.333

Appeal of Virtual Charter School Enrollment Denial

OAR 581-026-0310

Report of Sexual Conduct by non-TSPC licensed staff or individuals

OAR Chapter 581, Division 55

Child Nutrition Program Complaint

OAR Chapter 581, Division 51

ESEA Equitable Services to Private Schools Complaint

OAR 581-002-0150

Discrimination Complaint

ORS 659.850

Violation of Restraint and Seclusion

ORS 339.285 to ORS 339.303

Violation of Division 22 Standards

OAR Chapter 581, Division 22

Complaint of Retaliation Against a Student

ORS 659.852

Complaint of Religious Involvement or Activity

ORS 327.109

McKinney-Vento Dispute Resolution Process

42 USC Chapter 119 Subchapter VI Part B

Other Resources:

For concerns related to Private Schools.

Complaints about serious misconduct

of licensed school staff (i.e. teachers,

administrators, etc.)

Complaints from students in Oregon-

based "post-secondary" schools -

above a high school level

Complaints of employment concerns,

including employment concerns in

education settings, violation of labor law