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The caseload management resource page is divided into three content sections:
1) General Caseload Information, Maintaining Caseload, and Building Caseload
2) Additional Tools
3) Summary of all Resources found on the page
You can click on the PowerPoints under the left-hand side of each section to access the presentation or click on the
links in the Job Aid section to access individual resources.
Click below to access Introduction to Caseload, an Ilearn training, as a
refresher on the basics of caseload.
Introduction to Caseload
PowerPoint: Maintaining Caseload - Fixing the Leaks
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