Introduction
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Chapter 1 - TWIST Overview |
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Section 1 |
Intro to TWIST and TWIST Security |
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100 |
Intro to TWIST and TWIST Security
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Section 2 |
TWIST Basics |
Job Aids:
|
200 |
Screen and Data Entry |
201 |
Fast Paths
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Section 3 |
Equipment |
Job Aids
|
300 |
Equipment
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Section 4 |
Help |
|
400 |
Help
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Chapter 2 - Client Demographics
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Section 1 |
Client Search and Demographics |
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100 |
Client Search and Demographics
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Chapter 3 - Client Processes
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Section 1 |
Intake/Enrollment |
Job Aids:
|
100
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Applicant Prescreening |
101 |
Deleted |
102 |
Enrollment |
103 |
Breastfeeding Peer Counselor Assignment
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Section 2 |
General |
|
200 |
Certification Overview
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Section 3 |
Assessment |
Job Aids:
|
300 |
Risk Criteria and Risk Level |
301 |
Anthropometric / Biochemical for a Woman |
302 |
Anthropometric / Biochemical for an Infant/Child |
303 |
Health History |
304 |
Diet Assessment |
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Section 4 |
First Nutrition Education Contact |
Job Aids:
|
400 |
Deleted |
401 |
Interventions |
402 |
Nutrition Education Provided |
403 |
Next Steps |
404 |
Referrals |
405 |
Progress notes
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Section 5 |
Food Packages |
Job Aids:
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500 |
Assigning and Forecasting Food Packages |
501 |
Modifying Food Packages |
502 |
Change Package Mid-Certification |
503 |
Special formula and Med Doc |
504 |
Formula Replacement (FR) and Formula Exchange (FX) |
505 |
Formula Warehouse
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Section 6 |
Certification Variables |
Job Aids:
|
600 |
Breastfeeding Tracking |
601 |
Deleted |
602 |
Certification Data Entry Document
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Section 7 |
Recertification |
|
700 |
Recertification
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Section 8 |
Other Client Processes |
Job Aids:
|
800 |
Transaction Types |
801 |
Reactivate and Reinstate |
803 |
Updating Client Information Mid-Certification |
804 |
Transfers |
805 |
Terminations / Ineligible |
806 |
Category Change |
807 |
Immunization Status Button |
808 |
Changing WIC ID Numbers - Foster Families, Custody Changes
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Section 9 |
Second Nutrition Education Contact |
Job Aids:
|
900 |
Individual Follow-Ups |
901 |
Documenting Non-WIC Nutrition Education |
902 |
Nutrition Education Refusal |
903 |
WICHealth.org - Online Nutrition Education
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Section 10 |
Farm Direct Nutrition Program (Farmers' Market) |
Job Aids:
|
1000 |
Farmers' Market Coupon Issuance
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Section 11 |
Family Summary Screen |
Job Aids:
|
1100 |
Family Summary Screen |
1101 |
Benefits List |
1103 |
Family Cardholder Screen |
Chapter 4 - Appointment Scheduler
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Section 1 |
Scheduler Basics |
Job Aids:
|
100 |
Introduction to Appointment Scheduler
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Section 2 |
Staff Schedules |
Job Aids:
|
200 |
Template Maintenance |
201 |
Template Scheduling Options |
202 |
Daily Clinic Schedule
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Section 3 |
Automatic Scheduler |
Job Aids:
|
300 |
Automatic Scheduler |
301 |
Appointment Requests |
302 |
Coordinating Family Appointments
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Section 4 |
Scheduling Appointments |
Job Aids:
|
400 |
Family Appointment Record |
401 |
Group Scheduling |
402 |
Schedule Appointment Now |
403 |
Scheduling a Client into a Group Nutrition Education Appointment |
404 |
Handle Walk-In and Overbook Appointments |
405 |
Scheduling Group Screening Appointments
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Section 5 |
Rescheduling |
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500 |
Mass Rescheduling |
501 |
Rescheduling an Appointment |
502 |
Cancel an Appointment
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Section 6 |
Documenting Appointment Attendance |
|
600 |
Documenting Appointment Attendance
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Section 7 |
Correspondence |
|
700 |
Printing Appointment Notices
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Section 8 |
Wait List |
|
800 |
Wait List
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Section 9 |
ANSWR Basics |
|
900 |
Appointment Scheduler - ANSWR Extract Settings |
901 |
ANSWR Daily Reports
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CHAPTER 5 - was: FOOD INSTRUMENTS (deleted) |
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Chapter 6 - System Administration
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Section 1 |
User Maintenance |
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100 |
Maintain User ID and Passwords
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Section 2 |
Deleted
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Section 3 |
Satellite Clinics |
Job Aids:
|
301 |
Satellite Clinics
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Section 4 |
End of Day |
Job Aids:
|
400 |
End of Day
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Section 5 |
Deleted |
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Section 6 |
TWIST Practice Database |
|
600 |
TWIST Practice Database
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Chapter 7 - Reports |
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Section 1 |
Reports |
Job Aids:
|
100 |
Standard and QA Reports
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Chapter 8 - Operations Management |
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Section 1 |
Operations Management |
Job Aids:
|
100 |
Agency / Clinic Information |
101 |
Staff Information |
102 |
Referral / Outreach Organizations |
103 |
Complaints |
104 |
Breast Pump Inventory and Reports
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Chapter 9 - Financial Management |
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Section 1 |
Deleted
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Section 2 |
Priority Freezing |
|
200 |
Priority Freezing
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Chapter 10 - Vendor Management |
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Section 2 |
Farm Direct Nutrition Program (Farmers' Market) |
Job Aids:
|
200 |
Using the Farmers' Market Administration Screen |
201 |
Answering Questions |
203 |
Using the Coupon Maintenance Screen
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Appendices |
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