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These are finished products that USDA procures and ships to Oregon Department of Education's central distribution warehouse to be distributed to Recipient Agencies (RAs) across the State. Oregon is a demand driven state, and only orders what RAs request. These products are minimally processed and are typically lower in fat and sodium than their commercial counterparts. These items are typically aligned with CN menus and procured at a good price by USDA. Some of these items are procured locally and regionally,
State of Origin information is located on the USDA FNS website. There is a wide variety of bulk and individually wrapped products available.
ODE conducts a competitive RFP every 5 years for warehousing/transportation services. The current contract is awarded to Gold Star Foods with the warehouse being located in Clackamas, OR. ODE pays costs directly to the contractor, the RA pays ODE through service fees. RAs should reach out to ODE in the event of an issue with the contractor.
If a RA has an issue with a Direct Delivered product, rejection at the time of delivery with contractor is preferred. If damage or other issue is discovered later or was concealed, it should be reported directly to ODE. Either way, RAs should submit a complaint form along with pictures. ODE will typically refund service fees and entitlement. ODE works hard to ensure customer satisfaction.
Chris Facha, USDA Foods Program AdministratorE-mail: Chris Facha Phone: 503-947-5896
Sarah English, USDA Foods Program CoordinatorE-mail: Sarah English Phone: 503-947-5748
Beatrice Cameron, USDA Foods Program Administrative SpecialistE-mail: Beatrice Cameron Phone:503-400-5245
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