Skip to main content

Oregon State Flag An official website of the State of Oregon »

Oregon Health Authority logo

Staff Training: In-Services and Resources

In-Services for WIC Staff

WIC Policy 765: Medical Documentation Update (June 2025)

Released June 2025

Complete by December 31, 2025
Submit documentation of completion with 2025 Nutrition Services Plan

Required for WIC CPAs and WIC Nutritionists
Facilitator
  • WIC Coordinator,
  • Training Supervisor, or
  • WIC Nutritionist
Presentation
Resources


    Civil Rights Training: 2025 Annual Refresher (May 2025)
    Presentation
    Resources

    The documents to provide this in-service are here and in Workday Learning. If you do not have an account, you will need to create one. Please see the Job Aid: Create a Local Agency Staff Workday Learning Account for assistance.


    New Foods, More Choice...TWIST Practice Packet

    Released March 5, 2025
    Optional Material
    Facilitator
    • WIC Coordinator or Training Supervisor
    • Activities may be done independently
    Practice Packet



    New Foods, More Choice...New TWISTs
    (also known as Food Package Training #2)

    Released February 25, 2025
    Complete by April 1, 2025
    Required for WIC Certifiers before assigning or issuing New 2025 Food Packages
    Facilitator
    • WIC Coordinator or Training Supervisor
    • May be done in collaboration with experienced Certifier/CPA
    Presentation
    Facilitator Guide
    Job Aids


    New Foods, More Choice Food Package Training Part 1

    This in-service provides details about changes to participant category and food package options starting April 1, 2025.  
    This training is required for all WIC Staff.

    Released January 27, 2025
    Complete by March 24, 2025
    Required for WIC Certifiers before assigning or issuing New 2025 Food Packages
    Facilitator
    • WIC Coordinator or Training Supervisor.
    • May be done in collaboration with experienced Certifier/CPA
    Presentation

    Facilitator Guide
    Job Aids


    2024 Breastfeeding In-Service: Counseling Tips When Participants Request Formula
    Infant 0-3 Month Food Package

    Complete By December 1, 2024
    Required To Complete Before Issuing "Infant 0-3 Month Food Package" In The Birth Month
    Presentation
    Facilitator Guide

    Facilitator

    • Training Supervisor, WIC Nutritionist, or Breastfeeding Coordinator.
    Handouts


    Can you hear me now? Tips for providing participant-centered remote services (July 2024)
    Complete by March 31, 2025
    Presentation
    Facilitator Guide
    Self-paced Workbook


      Civil Rights Training: 2024 Annual Refresher
      Presentation
      Resources



      2023 Nutrition Risk Refresher (September 2023)
      Complete by March 31, 2024 Thursday
      Presentation
      Resources and
      Instructions

      The required completion date for this in-service is March 31, 2024


      Preparing for OTIS: Oregon Tracking and Information System (August 2023)
      Complete by March 31, 2024
      Presentation
      • Preparing for OTIS video
      Resources and
      Instructions

      • The materials are packaged in a course in Workday Learning

      This in-service is designed to be viewed as a group with discussion about upcoming changes. The discussion guide provides question prompts if desired. Staff should complete the evaluation form (link in Workday) individually.

      Staff may complete the video and evaluation form as a self-paced course in Workday Learning using the link above.

      Completion Date is March 31, 2024

      Counseling Considerations for Nutritional Supplements and Developmental Feeding (April 2023)
      Presentation
      Resources

      Handouts and resources for this in-service:

      The documents to provide this in-service are here and in Workday Learning. If you do not have an account, you will need to create one. Please see the Job Aid: Create a Local Agency Staff Workday Learning Account for assistance.



      Civil Rights Training: 2023 Annual Refresher (May 2023)
      Presentation
      Resources

      The documents to provide this in-service are here and in Workday Learning. If you do not have an account, you will need to create one. Please see the Job Aid: Create a Local Agency Staff Workday Learning Account for assistance.


      2020-2025 Dietary Guidelines for Americans (May 2022)
      Presentation
      Resources



      Compassion Fatigue (March 2022)

      Presentation
      • Compassion Fatigue Presentation [PPT] (Due 12/31/2022). Available as a resource for Goal 2, a required component of the current Nutrition Service Plan. This presentation and its resources are also available In Workday Learning and on Basecamp.
      Resources


      Safe Sleep for Oregon's Infants (January 2022)
      Presentation


      Breastfeeding - Infant Feeding Counseling Tips (May 2021)
      Presentation


      Summaries - Strengthening the Craft of Nutrition-Focused Counseling (January 2021)
      Presentation







      Breastfeeding Continuing Education (September 2019)
      Resource

      In-Service Guide (Due 12/31/2019)

      Contact Kelly Sibley if access to the online course is needed.





      Certifier Refresher (January 2019)
      Chapter 4
      Completing an
      Assessment
      Chapter 5
      Providing
      Nutrition-Focused
      Counseling
      Chapter 7
      Making Referrals
      Chapter 8
      Documentation
      Completion Checklist and
      Required Posttest
             Posttest must be taken on iLearn using Chrome/Edge/Firefox. iLearn has a bug in the posttest -         
              when typing in answers do not put a space after your typed word. Adding a space will result in
              correct answers being marked as incorrect.

      If you aren’t able to see the posttest, or iLearn says you do not have access to the posttest, please follow the directions on page 5 here.  This will update your profile to being an Oregon Health Authority Partner and will allow you to see all iLearn WIC materials. 



      Introduction to Caseload (January 2019)
      Presentation
      • Online Course

        This is a required in-service for all Oregon WIC staff, and must be completed by 12/31/2019.

        Note: This is an online module on iLearn and works best using Chrome/Edge/Firefox browsers.

      Training Resources


       Food Insecurity
      Presentation Training Presentation
      Video Recordings
      Handouts
      Resources For Trainers
      For Outreach & Partners
      Partnership Cafe Notes (Compiled)


      Formula Changes
      Handouts
      Resource


      Iodine
      Resource


      Infant Fruit and Vegetable Benefit
      Resource


      Medical Formulas
      Resource

      No Proof Form
      Resource


      Perinatal Mood and Anxiety Disorders
      Resource




      Rights and Responsibilities
      Resource


      Shopper Education
      Presentations
      Handouts

        Using Vroom in WIC
        Presentation
        Handouts